A while back, we created a video showing you how to use a water-activated tape dispenser and another one on troubleshooting common issues.

Recently, a customer sent over their electric water-activated tape dispenser for us to fix, and we thought it would make a great blog post to share our process. In this step-by-step guide, we’ll walk you through fixing an electric water-activated tape machine.

Think of it as a handy checklist to follow when you encounter problems with your tape dispenser.

Step 1: Identify the Problem

The customer informed us that their machine was jamming. Upon testing different settings, we confirmed that the tape was indeed getting jammed. Identifying the problem is like being a detective – once you know the issue, you can start finding the solution.

Step 2: Clear the Jam

First, we need to clear the jam. Paper tape can accumulate debris over time, leading to jams. It’s essential to clean this out, like unclogging a blocked drain, to ensure smooth operation. Be thorough, as any leftover debris could cause future jams.

Step 3: Check the Brush

The next thing to check is the brush. In our case, the brush was hard and dry, which can cause jams and prevent proper tape application. If you let the brush stiffen up, it’s like trying to paint with a dried-out paintbrush – it simply won’t work. To fix this, you need to clean and moisten the brush.

Step 4: Clean and Moisten the Brush

Cleaning the brush is as simple as giving it a good rinse and ensuring it’s adequately moistened. Once cleaned, you should notice the brush is much looser and softer, ready for action. Remember to keep water in the reservoir to prevent it from drying out again, especially with machines that have heaters.

Step 5: Reassemble and Test

Now that the debris has been cleared and the brush is clean, it’s time to reassemble the machine. Feed the tape through, ensuring there’s a clear pathway for it to follow. Double-check everything is in place, and then test the machine, keeping your fingers crossed for success.

Step 6: Celebrate Your Success

In our case, we successfully cleared the jam and performed some minor maintenance and cleaning. The machine was up and running perfectly in just 10-15 minutes, without any extra costs. It’s a testament to how a little knowledge and effort can save you time and money.


Troubleshooting and repairing your electric water-activated tape machine doesn’t have to be complicated. By following this step-by-step guide, you can quickly identify and fix common issues, ensuring your tape dispenser works efficiently. For more information on our water-activated tape dispensers and our entire packaging machine line, please visit our website at www.chuspkg.com.

Remember, a well-maintained machine is like a well-oiled car – it’ll perform better and last longer. Happy troubleshooting!

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